Terms of Service
Important Notice
Please read these Terms of Service carefully before using our website. By accessing or using Mahira's Shop, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree with these terms, please do not use our website or services.
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Agreement to Terms
By accessing or using our website https://e-commerce.octosyncsoftware.com/ (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Mahira's Shop ("we," "us," or "our").
If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
User Eligibility
To use our Site and services, you must:
Age Requirement
Be at least 18 years old or the age of majority in your jurisdiction
Legal Capacity
Have the legal capacity to enter into binding contracts
Accurate Information
Provide accurate and complete information
Residency
Reside in a country where we offer our services
Account Creation & Security
Account Responsibilities
- Provide accurate and complete registration information
- Maintain the security of your password
- Notify us immediately of unauthorized account use
- You are responsible for all activities under your account
Prohibited Activities
- Creating multiple accounts for fraudulent purposes
- Sharing or transferring your account to others
- Using false or misleading information
- Attempting to access others' accounts
Product Information & Pricing
Product Accuracy
We strive for accuracy in product descriptions, images, and specifications. However, we do not warrant that product information is entirely accurate, complete, or error-free.
Pricing Policy
All prices are in BDT and are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.
Color & Display Disclaimer
Product colors may appear slightly different on various devices and monitors. We make every effort to display colors accurately but cannot guarantee exact color matching.
Orders, Payments & Shipping
Order Confirmation
Orders are confirmed via email. We reserve the right to cancel orders for any reason.
Payment Methods
We accept various payment methods as displayed during checkout.
Shipping Policy
Shipping times and costs vary based on location and delivery method.
Returns & Refunds
Our return and refund policy is designed to ensure customer satisfaction while maintaining fair business practices:
Return Eligibility
- Items must be returned within 30 days
- Products must be in original condition
- All tags and packaging must be intact
Non-Returnable Items
- Personalized or custom-made items
- Gift cards and downloadable products
- Items marked as "final sale"
For complete details on our return and refund process, please visit our Return Policy page.
Additional Terms
Intellectual Property
All content on our Site is protected by copyright and trademark laws.
User Conduct
Users must not engage in prohibited activities while using our services.
Limitation of Liability
Our liability is limited as permitted by applicable law.
Termination
We may terminate accounts for violations of these Terms.
Governing Law
These Terms are governed by the laws of Bangladesh.
Changes to Terms
We may update these Terms periodically.
Acceptance of Terms
By continuing to use our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms of Service were last updated on January 25, 2026. For previous versions, please contact our support team.